The Islamic Affairs and Charitable Activities Department in Dubai has launched its digital platform “IACAD Digital” as a modern tool to support strategic decision-making, improve institutional performance, and provide a comprehensive overview of IACAD’s activities and services. This initiative is part of IACAD’s efforts to enhance efficiency and transparency in various operations it oversees, including mosque management, oversight of charitable events, and the organization of religious and educational activities.
The informational dashboard allows IACAD to analyze data instantly and accurately, based on the extensive database available in the electronic systems currently in use. This helps monitor key performance indicators (KPIs) across different sectors, while also providing a comprehensive view of ongoing operations, facilitating project and initiative tracking, and delivering timely reports to decision-makers.
Mr. Mohammed Jassim Al-Mansoori, Director of Customer Service and IACAD Digital Manager, noted that this step aims to enhance digital transformation across IACAD’s sectors and achieve integration between various electronic systems. The dashboard will also improve internal communication among different organizational units.
Al-Mansoori emphasized that the launch of this digital platform is part of IACAD’s commitment to support Dubai's future vision for digital transformation and innovation, enhance efficiency and transparency in all processes, and facilitate and accelerate access to information in a timely and reliable manner to support strategic decision-making. He explained that the new platform will enable IACAD to improve the performance of its various departments in an integrated manner, contributing to the provision of distinguished services that meet the aspirations of the community and the charitable institutions with which the department collaborates, furthering its goals in enhancing charitable and religious work in the emirate and maximizing the benefits from available resources.
The digital platform revealed that the Islamic Affairs and Charitable Activities Department serves more than 2.4 million Muslims in Dubai, with over 2,400 mosques and prayer halls, conducting more than 3,000 preventive maintenance operations, and hosting over 45,900 sermons annually, among other information.