News Details

IACAD Launches New Unified Digital Website to Enhance Customer Experience

The Islamic Affairs and Charitable Activities Department in Dubai (IACAD) has announced the launch of its newly redesigned website, as part of a comprehensive restructuring project aligned with the "Dubai Digital Design" standards. These standards aim to unify the digital interfaces of government websites and provide a seamless, high-quality user experience for customers across Dubai Government entities.

30 July 2025

The Islamic Affairs and Charitable Activities Department in Dubai (IACAD) has announced the launch of its newly redesigned website, as part of a comprehensive restructuring project aligned with the "Dubai Digital Design" standards. These standards aim to unify the digital interfaces of government websites and provide a seamless, high-quality user experience for customers across Dubai Government entities.

This launch reflects IACAD’s ongoing efforts to support the digital transformation of Dubai Government and to enhance the quality of its electronic services, reinforcing Dubai’s position as a leading global digital hub.

Ms. Mona Al Mutawa, Project Manager of the Website Restructuring, stated that the new website represents a major leap in customer experience. It has been designed to be more user-friendly, efficient in performance, and faster in delivering information and services — all in line with the needs of diverse community segments and the standards set by Digital Dubai Authority.

Al Mutawa highlighted key features of the new website, including a simplified user interface focused on customer convenience and time-saving, an intelligent search engine, and a comprehensive sitemap for easier navigation and access to content.

The website is fully compatible with all smart devices and serves as a unified platform that hosts all of IACAD’s digital services, initiatives, and informational content.

This digital revamp underscores IACAD’s commitment to advancing its services and enhancing digital communication channels, in alignment with Dubai Government’s vision of delivering smart, efficient, and innovative services through integrated platforms. To visit the new website: www.iacad.ae