A donor paid AED 7,171 to renew the health insurance card of the patient (Umm Mo’min), a 39-year-old Yemeni woman who suffers from several chronic illnesses, including type 1 diabetes, osteoporosis, high blood pressure and cholesterol, in addition to thyroid disorders and vitamin deficiencies. She recently also developed damage to her motor and sensory nerves, which requires continuous treatments and medications, along with regular hospital follow-ups.

The expiration of her health insurance card had prevented her from receiving the necessary treatment. The “Hotline” coordinated between the donor and the Islamic Affairs and Charitable Activities Department in Dubai to transfer the donation amount to the patient’s account at Sheikh Shakhbout Medical City Hospital in Abu Dhabi.

It is worth noting that Emirates Today newspaper published a report on December 22 about Umm Mo’min’s suffering from illness and her inability to afford treatment costs due to the difficult financial circumstances her family is facing.

The patient expressed great happiness upon receiving the news that the insurance cost had been paid, expressing her appreciation for the donor’s initiative and support, and affirming that this humanitarian gesture reflects the deeply rooted spirit of giving in Emirati society and its ongoing support for humanitarian cases, especially patients.

Umm Mo’min had previously told Emirates Today about the details of her health struggle, explaining that she had suffered for months from severe fatigue, frequent thirst, sharp back pain, and shortness of breath. This prompted her husband to take her to the emergency department at Sheikh Shakhbout Medical City Hospital, where she underwent examinations and tests and stayed for three days before being diagnosed with several conditions requiring close monitoring, including high blood pressure, diabetes, neuropathy, spinal problems, and thyroid disorders.

She noted that doctors emphasized the need to adhere strictly to treatment and regular follow-ups, and they set a treatment plan extending over six months, warning that stopping the medications could lead to a serious relapse.

She added that the family’s financial situation had previously been stable, as her husband worked in a private-sector company with a salary of AED 11,000, which enabled him to cover the family’s basic needs as well as treatment costs. However, circumstances changed last May after rent increased and the educational expenses of their four children rose, leading to accumulated debts and the family’s inability to afford medication costs, which caused her health condition to deteriorate and the illness to worsen.